Tebex Limited — Datenschutzrichtlinie
Tebex Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy notice aims to give you information on how Tebex Limited collect and process your personal data through your use of www.tebex.io and www.buycraft.net (together referred to as "this website"), and also any associated webstore (a "Webstore") which utilities the Tebex webstore platform for game servers (the "Tebex Platform"), including any data you may provide through this website when you purchase a product or service.
This website is not intended for children and we do not knowingly collect data relating to children. We realise and understand that children and young people may visit this website, or otherwise interact with us and our commercial partners. It is our policy to encourage all minors to consult with their parents or legal guardian before submitting any content or information to us, our commercial partners or other third parties.
Tebex Limited is the controller and responsible for your personal data (collectively referred to as "Tebex", "we", "us" or "our" in this privacy notice).
Full name of legal entity: Tebex Limited, company number 08129184 of Levy Cohen & Co, 5.2 Central House, 1 Ballards Lane, London, United Kingdom, N3 1LQ.
Data privacy manager: Liam Wiltshire
Email: liam.wiltshire@overwolf.com
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us. This includes personal data you provide when you use our website or any Webstore, register for a trial, create an account, subscribe to our updates, request marketing, contact us via social media, participate in our online live chat forums, report a problem, or give us feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources including analytics providers such as Google and Cloudflare, and payment processing partners.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
We may have to share your personal data with Internal Third Parties, External Third Parties, specific third parties such as our Webstore partners and Amazon Web Services, and third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers for up to 10 years after they cease being customers for tax purposes.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may need to request specific information from you to help us confirm your identity.
We try to respond to all legitimate requests within one month.