Diese Seite informiert dich über die rechtlichen Bedingungen für Käufe über unseren Tebex-Webstore. Zuletzt aktualisiert am 12. Juni 2023.
This page, together with our Privacy Policy and General Website Terms & Conditions, tells you information about us and informs you of the legal terms and conditions (the "Terms") which govern your use of our ("Seller", "We", "Us", "Our") webstore (the "Webstore").
These Terms will apply to any contract between you and Us in respect of your purchase of video game related products, items and other content ("Products") on the Webstore ("Contract").
Please read these Terms carefully and make sure that you understand them before ordering from the Webstore. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order.
We are a Licensed seller for goods for this game, game server or Discord server ("Platform"). We buy licenses for the use of digital goods and software from the Platform which we sell to end-customers. We are Tebex Limited t/a Tebex, a company registered in England and Wales with company number 08129184 and with our registered office at Tebex Limited, Levy Cohen & Co, 5.2 Central House, 1 Ballards Lane, London, United Kingdom, N3 1LQ. Our VAT numbers are GB167189962 & EU372035465.
If you wish to contact us for technical support, you need to report fraudulent activity, or that a Platform is breaching our or a partner's AUP, you can contact us by visiting https://www.tebex.io/contact/checkout.
Our Webstore will guide you through the steps you need to take to place an order with Us. When using Our order process you should check and amend any errors before submitting your orders to Us.
We license logos, graphics, wordmarks and other assets for the purposes of advertising and selling non-tangible digital content produced by the Platform. We purchase licenses for the use of such software that provides in-game rewards and benefits from the Platform in question.
The Platform sells us licenses for the use of such products that provide in-game benefits or rewards and we resell these as the merchant for these Products.
When you buy Products on the Webstore, you will be entering into a Contract with Us. No contract is formed between You and the Platform in this regard.
All digital software and other digital items we provide are licensed, not sold. The license We Sell You grants you limited rights to consume and make use of the software and other digital items personally, and only against the account that was originally used to make the purchase.
Your contract with Us means that we will make every reasonable effort to resolve any products or queries You may have. If difficulties are encountered with the performance or non-performance of an ancillary service provided to You, we may refer you to specialised external support, however you should always contact us in the first instance.
All title, ownership rights and intellectual property rights in the Webstore are owned by Us. All title, ownership rights and intellectual property rights in the Products are owned by the Platform and licenses to use the Products are sold to Us.
We do not guarantee continuous, error-free, virus free or secure operation and access to the Webstore and its Products.
Purchases from Us are payments for licenses to use the digital virtual items contained in the purchase. This transaction is final and there are no refunds. If you are banned for breaking the rules of the Platform, you will not be refunded this money.
All items are virtual and have no value, and cannot be exchanged for real-world currency of any kind.
You shall not use the Webstore for any purpose other than to make personal, non-commercial purchases of Products. You shall not sell, rent, lease, license, grant a security interest in the Webstore to others without our prior written consent.
We only use your personal information in accordance with our Privacy Policy.
You may only purchase Products from the Webstore if you are at least 16 years old.
All sales through the Webstore will be processed through our checkout platform located at https://checkout.tebex.io/. Payment methods, delivery times, taxes and fees will be detailed as part of the checkout process.
We amend these Terms from time to time. Every time you order Products using the Webstore, the Terms in force at the time of your order will apply.
This condition only applies to European Union ("EU") customers.
EU law provides you with a right of withdrawal on software sales. This can be excluded for digitally provided content once the content is provided to the end user. The EU statutory right of withdrawal ends 14 days after you purchase or the moment you start downloading the content and services for the first time (whichever is sooner).
To exercise the right of withdrawal, you must inform Us of your decision in writing by email.
If you exercise your right of withdrawal, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which We are informed about your decision to withdraw.
The price of Products will be as quoted on the Webstore at the time you submit your order. We may change the prices from time to time, but changes will not affect any order you have already placed.
If VAT (or any similar sales tax) is chargeable on any payments for Products in any territory, we will add such VAT amount to the price.
You can only pay for Products using payment methods we specify during your checkout flow. When you provide payment information to us you represent to us that you are the authorised user of the card, PIN, key or account associated with that payment.
You agree that you will not use IP proxying or other methods to disguise your place of residence.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.
We do not in any way exclude or limit our liability for death or personal injury caused by our negligence or fraud.
These Terms are governed by English law. Any dispute or claim arising out of or in connection with them will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.
As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.